The Redbows Promotional Gifts Blog

Redbows continues to grow its international reputation and reach. The company has just been accepted for full membership by the Promotional Product Service Institute (PSI) in Germany. Being elected to this society gives Redbows greater access to global promotional gifts manufacturers. This latest membership also in some way acts as a further endorsement that Redbows is a company of some standing within the gifts industry. Alongside BPMA (British Promotional Merchandise Association) and Promota memberships, and the number of satisified comments that Redbows regularly receives, customers can rest assured that they have found a gifts supplier committed to service excellence. In this day and age success is all about positive differentation.

I was reviewing our Executive Gifts the other day and realised that we have over 300 weather stations and clocks on the Promotional Gifts Store. This got me thinking about a subject we have been reviewing here at Redbows – our digital dashboard and what we need to monitor on a daily basis. I can draw a simple analogy here to explain my personal point of view. The stats driven IT guys want us to run our business based on Key Performance Indicators (KPIs). In contrast I like to talk to my team, suppliers and clients and collect more qualitative data. Yes, I can put a weather station on my desk but occasionally it is nice to open the window, feel the wind on my face and see what is actually happening. So, my conclusion is that we need both. The digital dashboard for a quick snap-shot review and the more informal approach when we have more time – something we need more of as well.

Have you ever wondered how to plan for a corporate gifts campaign ? Well we have just published a short guide on how to select corporate gifts and get it right. Off course as well as getting the right gifts for your corporate clients it is vital that you select a promotional gifts company that has a consultancy view to sales rather than one based purely on reaching target. At Redbows we take the former view and this is the reason why we get so much repeat business and great customer comments from our satisfaction surveys.

In fact this week one customer satisfaction form received back from a major credit card company was extremely complimentary and said that the reason we stood out was the professionalism and customer service skills shown – far above and beyond the competition.

Redbows has just launched its 2007-2008 Christmas hampers and gifts basket catalogue packed with over 28 pages of information. We reckon we have Xmas hampers and gifts baskets to suit any budget and client from high-flying CEOs to receptionists.

What makes our hampers really unique is that we can cater them in terms of precisely targetting the contents for the recipients – even down to the use of organic and nut-free items, gift tokens etc. For more information see the page we recently added to our website on why hampers make such great business gifts.