This week I came across an interesting article in The Marketer (published by the Chartered Institute of Marketing) which looked at a top ten of cultural clangers to avoid. There have been many classic examples from Kelloggs launching cornflakes into India where cold breakfasts are a no-no, to Pepsico’s translation of ‘Come alive with the Pepsi generation” which in Chinese equated to “Pepsi brings your ancestors back from the grave”. Probably the recent mother of all clangers is the US Army handing out footballs covered in world flags in Iraq - the Saudi flag contains versus from the Koran - simply crazy, insensitive and just primed to back fire.
We live in a world where clangers are common place but fail to take the time to avoid them. Perhaps they are as hard to find as the ones that live in the moon - click Clangers for more info if too young to remember. It is simply a question of understanding cultural diversity and the heterogeneity of of the target audience. So often a marketing campaign is geared towards the masses rather than more honed strategies focusing on the specific needs of smaller niches. Niches which themselves can prove far more rewarding.
With many organisations planning their Christmas gifts campaigns we always stress at Redbows the need to employ some”visioning”. Profile your target audience and then imagine yourself receiving the gifts you are considering. Try some negative brainstorming - think about how you could kill your promotional campaign and make it missfire. You can be surprised what these creative skills can uncover.
And why the clangers? Well the image is of Mother Clanger. Now my mum knew she had 30 minutes to do what she wanted any time the Clangers came on to TV when I was a kid. OK so I am showing my age but click on the hyperlink and listen to the jingle - I swear it will have a calming effect and make you smile if you are from this generation. A surreal experience and one for the deep memory experts and psychologists to figure out.